> For the complete documentation index, see [llms.txt](https://founders-and-coders.gitbook.io/coursebook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://founders-and-coders.gitbook.io/coursebook/src/course/syllabus/tfb/week-2/content.md).

# Discover (90 minutes)

## What will you do in this session?

* Sit down with a different pair of devs and discuss your idea (10 minutes each)
* Define a problem statement (10 minutes)
* Create user personas (15 minutes)
* Formulate questions that could be asked to the users (35 minutes)
* Use the questions from the previous step to create a user research script (20 minutes)

## Things to remember when conducting Research

* **User research is not “validation” or usability testing.**
* Always introduce yourself and give context. WHAT are you conducting research for? WHY are you conducting research? HOW will their feedback help?
* Try NOT to ask leading questions! e.g. "Do you agree that our app is the most user-friendly and efficient solution in the market?"
* Try to keep your questions open-ended. e.g. "On a scale of 1 to 10, where 1 is very unlikely and 10 is very likely, How likely are you to take a recommendation for a film from a friend"
* It's OK to go off script and ask questions that go with the flow of the conversation.
* Remember to thank users for their time.