Usability testing

Usability testing gives validation of the user journey and user interface

Scheduling

Each session should be about 20 minutes with 10 minutes in between to decompress or tidy notes

Conducting testing

Explain little about the app but give a good introduction to testing

Disclaimers are helpful:

• we're testing the app and not you

• you can't do anything wrong

• the app isn't finished - some things won't work

Let the user lead Ask them to speak aloud as they go through the prototype

Synthesising the feedback

There's a few methods

Qualitative - write everything down that was said and write in depth reports Quantative - rainbow charts or traffic lights